Desiree Johnson is an experienced support services coordinator with a diverse background in customer care and administrative roles within healthcare and retail environments. Currently employed at RI International since February 2020, Desiree excels in providing world-class customer service, managing multi-line phone systems, and facilitating employee training. Previous positions include patient coordinator at JZ MANN and acute unit secretary at Brynn Marr Hospital, where Desiree demonstrated strong organizational skills, familiarity with HIPAA regulations, and effective communication. Desiree holds an Associate of Science in Medical Office Management/Administration, a Medical Transcription Certificate, and multiple certifications in effective teaching and customer care from Coastal Carolina Community College.