Bernardo Gonzalez

Bernardo Gonzalez is a seasoned professional with extensive experience in Salesforce and customer service management. Currently serving as a Salesforce Business Analyst at Ribbon Communications since February 2024, Bernardo previously held several key positions at Avnet, including Salesforce Programme Manager and Americas Salesforce Lead, over a seven-year period. Prior experience at Honeywell involved managing a team of 45 customer service professionals, delivering significant revenue within the Oil & Gas, Paper, and Manufacturing industries. At Hewlett-Packard, Bernardo advanced through roles such as US Sales Ops Manager and US VDO CSR Manager, focusing on employee performance, customer experience improvements, and project management. Educational qualifications include a Bachelor of Business Administration from CESUVER and a Bachelor's degree in Engineering from Universidad del Norte, A.C.