Hadas Shabtai

Hadas Shabtai has a diverse and extensive work experience in the telecommunications industry. Hadas currently serves as the Head of Business Services and Maintenance at Ribbon Communications, where they manage the Bids & Quotes team and is responsible for the Services Sales within the Middle East and partial Europe regions. Hadas also acts as the Product Lifecycle Manager for Ribbon IP Wave's Professional Services & Maintenance.

Prior to joining Ribbon Communications, Hadas worked at ECI Telecom as a Services Regional Manager for the Middle East, Africa, and Israel Defense organization. In this role, they engaged with customers to understand their technical Services and business requirements, managed Services from pre-sale to post-sale stages, and ensured customer satisfaction through the quotation and delivery of professional services.

Before ECI Telecom, Hadas held the position of Sales Manager, Professional Services at ECI Telecom, where they sold services to a wide range of customers and built Professional Services plans for various project types. Hadas also negotiated with local subcontractors and system integrators when necessary.

Hadas began their career at Alvarion as a Services Sales Manager, focusing on selling service agreements primarily in Africa. Hadas worked with distributors, national operators, and key channels such as Siemens, Alcatel, and NERA.

At ECI, Hadas served as a Commercial Manager, responsible for building and monitoring the sales budget, managing sales logistics, and overseeing shipments to customers. Hadas maintained close contact with customers and handled the export process.

Throughout their career, Hadas has demonstrated strong leadership and expertise in sales, services management, customer engagement, and budgeting.

Hadas Shabtai started their education journey in 1990 at the University of Haifa, where they pursued a Bachelor of Arts degree in English Language and Literature. Hadas dedicated three years to their undergraduate studies, completing them in 1993.

Taking a break from their educational pursuits, Hadas resumed their studies in 1995 at Ben-Gurion University of the Negev. Here, they pursued a Master of Business Administration (MBA) degree with a focus on Sales & Marketing. Hadas successfully completed their MBA program within a year, graduating in 1996.

Based on the provided information, it can be summarized that Hadas Shabtai obtained a Bachelor of Arts degree in English Language and Literature from the University of Haifa in 1993. Hadas later pursued and earned a Master of Business Administration degree in Sales & Marketing from Ben-Gurion University of the Negev in 1996.