Ricky Dean

Ricky Dean is a seasoned engineering professional with extensive experience in project management and technical support. Currently serving as a Project Engineer at Ribbon Communications since December 2020, Ricky has previously held positions as a Project Manager at ARCA Worldwide, overseeing the installation of cash automation technologies for over 400 projects and generating more than $10 million in annual sales. Prior roles include Hardware Engineering Technical Specialist/Designer III at Nortel/GENBAND, where responsibilities included evaluating customer facilities and managing the order entry process, and Engineering Call Center Team Leader/Engineering Quality Prime at Nortel Networks, where leadership involved managing a team to address project interruptions and develop engineering process standards.