Dejana Cviticanin

Dejana Cviticanin serves as a Business Analyst at Richardson Wealth since May 2022, demonstrating strong analytical abilities from both business and technical perspectives. Prior to this role, Dejana held multiple positions at Manulife, advancing from Systems Analyst to Senior Business Systems Analyst over a span of 14 years. Responsibilities included creating formal business case documentation, performing comprehensive business process analysis, and ensuring adherence to service level agreements. Dejana also has experience in application support for wealth management systems, vendor coordination, and comprehensive testing processes, alongside a Bachelor of Commerce degree from McMaster University. Strong interpersonal and organizational skills complement extensive industry knowledge in meeting business requirements.