Shane McKernan

Shane McKernan is a seasoned Information Technology professional with extensive experience in technical support and engineering roles across various sectors, including Retail, Finance, and Healthcare. Currently serving as a Senior Information Technology Support Engineer at RICO LOGISTICS since November 2017, Shane has previously held positions such as ATM Engineer at NCR Corporation and Project Lead Engineer at ICT Services - Dell Inc, where responsibilities included hardware installation, training, and project management for significant healthcare IT implementations. Shane's expertise also encompasses fraud investigation with Lloyds Banking Group, in-house development and cloud migration at Capita Managed IT Solutions, and technical leadership in health service migrations at ITAlliance. Early career work with BT and various contract positions focused on break-fix support and system deployments, demonstrating a consistent commitment to maintaining operational efficiency and improving IT services.