Loraine Kiely is an experienced professional with a diverse background in service design, product management, and strategic projects. Loraine has held significant roles at organizations such as Ricoh Europe, where the position of Portfolio Operations Consultant focused on EMEA marketing, and Rainmaker Solutions, where roles included Director of Culture & Strategic Projects and Senior Business Consultant. Loraine also brings experience from the Department of Transport as a Program Manager and Product Owner. Additionally, Loraine contributes to the community through voluntary work and serves as a Student Mentor in Service Design at Academy Xi. Currently pursuing a Higher National Certificate in Art and Design (3D and Interior Design) at the British Academy of Interior Design, Loraine is enhancing skills in interior design.