Jennifer Harrison

Service Operations Manager at Ricoh UK

Jennifer Harrison has had an extensive career in service management and business analysis, working with various healthcare organizations and software companies. Jennifer has experience in overseeing service operations, managing costs, and ensuring contractual deliverables are met. Jennifer has also excelled in roles such as Business Analyst, TrakCare Service Manager, Change Manager, and Application Specialist, where Jennifer has demonstrated expertise in incident management, process analysis, requirement management, and stakeholder management. Through their roles, Jennifer has developed a strong network, documented and managed user requirements, and implemented process improvements to enhance operational efficiency and customer satisfaction.

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Timeline

  • Service Operations Manager

    June, 2023 - present