Stephen Kilburn

Stephen Kilburn is a seasoned professional with extensive experience in service management within the technology and customer service sectors. Currently serving as Service Operations Manager at Ricoh UK since November 2015, Stephen's previous roles include Customer Service Manager at Wincor Nixdorf and Service Delivery Manager at Zetes, where expertise in system integration for Automatic Identification of Goods and People was honed. Further experience includes serving as Problem & Change Manager at Ramesys, a provider of IT solutions to the education sector, and as Service Delivery Manager at Torex Retail, which specializes in hardware and software solutions for the retail and hospitality industries.