Brian Cochrane

Brian Cochrane is a seasoned professional with extensive experience in customer support and analytics. Currently serving as a Product Support Consultant in the Tech Support Customer Support Services at Ricoh USA, Inc. since July 2019, Brian has previously held notable positions such as Manager of Customer Experience and Analytics at CMI Mechanical, where an initiative to create a centralized dispatch website was successfully led. Additionally, extensive tenure at Sprint included roles as Business Analyst II and various supervisory positions, earning the Pinnacle Club Award for excellence. Brian's analytical skills facilitated data-driven decision-making and process improvements across multiple levels of the organization. Education includes a degree in Economics from Colorado State University and a high school diploma from Cherry Creek High School.