Josephine Watkins is a skilled professional with over a decade of experience in service delivery and project coordination. Currently serving as a Service Delivery Analyst/Project Coordinator at Ricoh Americas Corporation since April 2012, Josephine specializes in project management, document control, and performance monitoring for fleet programs. Prior experience includes a role as Help Desk Lead Analyst at Nike from 2001 to 2012, where responsibilities encompassed business process analysis, training support staff, and managing IT assets. Josephine holds a Master of Information Systems from Strayer University and a Bachelor of Science in Computer Science from Rust College.
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