Kelly Leclair

Kelly LeClair is an experienced Customer Success Manager at Ricoh USA, Inc., since November 2012, where responsibilities include managing customer projects and ensuring stakeholder communication throughout project lifecycles. Prior roles at Ricoh include Sr Customer Support Specialist, overseeing large Managed Service accounts, and Area Customer Support Specialist, focusing on customer visits and billing coordination. Kelly's earlier experience includes positions at Ricoh Americas Corporation, Lanier Worldwide, and Stringer Business Systems, with roles ranging from Field Administrator to Contract Analyst, demonstrating a strong background in customer service, project management, and support coordination. Educational qualifications include a BA in Psychology from Metro State University and an Associate of Arts and Sciences in Business Administration and Management from Rasmussen College.