The Technical Support and Services team at Ricoh North America is dedicated to delivering exceptional customer service by providing technical assistance and field support for the company's workplace solutions. This team ensures optimal functionality of technology products, resolves issues efficiently, and enhances user satisfaction through proactive service delivery and expert guidance. They play a crucial role in facilitating digital transformation by empowering clients to manage and optimize their information flow effectively.
Ahmed Awad
Senior Field Support Engineer
Bill Fetzer
Field Technology Service Manag...
Christopher Luu
Desktop Support Engineer
Daryl Shropshire
Technology Support Specialist ...
Eric Johnston
Field Technology Services Mana...
Jerome Heissenbuttel
Technology Services Advanced S...
John Richer
Technology Services Advanced S...
Luc de Mey
Technical Support Engineer
Robert Klane
Technology Services Support Sp...
Sheree Cook
Help Desk Analyst
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