Shayla Williams

Shayla Williams is a skilled professional with extensive experience in case management and healthcare administration. Currently serving as a Case Manager at Riddle & Brantley, LLP since March 2017, Shayla is responsible for opening insurance claims, drafting legal correspondence, preparing demand packages, and managing communication with providers and insurance carriers. Previous roles include Administrative Assistant, Case Intake Specialist, and Billing Coordinator at Mount Olive Eyecare, where responsibilities encompassed billing insurance companies and processing payments. Additionally, Shayla gained valuable experience as an Assistant Customer Service Manager at Food Lion, focusing on front-end operations and customer engagement, and as a Customer Service Agent at AT&T. Education includes a Bachelor's Degree in Health Care Administration/Management from the University of Mount Olive.