Alex Naylor

Alex Naylor has a diverse work experience spanning various industries. They currently work as a Product Manager at RideCo On-Demand Transit since August 2022. Prior to that, they were a Digital Customer Experience Manager at Air Canada from June 2020 to August 2022 and a Customer Experience Analyst at Air Canada from November 2020 to June 2022. They also had a Product Management Co-op role at Purolator Inc. from May 2019 to August 2019.

In 2018, Alex worked as a Mobile QA Co-op at Kik Interactive, Inc., where they were involved in product management tasks and design reviews for new features. They also created and implemented feature test plans and conducted A/B testing.

From 2017 to 2018, Alex worked as a Junior Project Coordinator - Co-op & Part-Time Student at Flipp. In this role, they led the receipt scanning team, created standardized documentation, and reported on error rates and data quality.

In 2016, Alex had two positions. They worked as a Mission Management Assistant at the Canadian Space Agency, where they developed outreach tools and created presentations for internal meetings. They also worked as a QC Autocad/Inventor Design Assistant at North Star Windows & Doors.

Their earliest work experience was as a Supervisor at Tim Hortons, where they provided customer service, trained new employees, and managed store operations from April 2013 to April 2016.

Alex Naylor received their high school education from Woodstock Collegiate Institute from 2011 to 2015. They then pursued a Bachelor of Applied Science (B.A.Sc.) degree in Systems Design Engineering at the University of Waterloo from 2015 to 2020. No additional certifications or information about their certification institution or date of obtaining a first aid training certificate was provided.