Ricardo Ernesto Cruz Rodriguez

Ricardo Ernesto Cruz Rodriguez is a seasoned IT professional with extensive experience in customer support, IT management, and systems engineering. Currently serving as a Customer Support Professional at Riege Software since December 2021, Ricardo previously held roles including IT Manager at CenterLine De Mexico from May 2019 to April 2021, and Customer Service Manager at Riege Software from November 2017 to April 2019. Earlier in the career, Ricardo worked as a Systems Engineer at Aqua Salus from January 2011 to February 2017, and held various leadership positions at Tecnológico de Monterrey from August 2003 to December 2010, including Director of IT and Telecommunications Coordinator. Educational credentials include a Master’s degree in Information Technology Administration from Tecnológico de Monterrey, earned between 2003 and 2005, and a Bachelor's degree in Information Systems obtained from the same institution from 1994 to 2002.