Matthew Burns

Matthew Burns is an experienced professional currently serving as a Cloud Support Technician at Right Networks since August 2023. Prior experience includes roles as an Associate Property Adjuster at USAA, where over $50,000 in insurance payouts were initiated and more than 100 claims processed in a dynamic call center environment. As a Patrol Officer for the City of Phoenix, Matthew led investigations resulting in arrests, handled over 5,000 calls for service, and partnered with external agencies. Matthew's military background as an Infantry Team Leader in the US Army involved supervising soldiers and conducting live training exercises. Educational achievements include a Cloud Architect certification from Intellectual Point and coursework in Criminal Justice from Northern Arizona University.