SB

Stephanie Brandao

Director Of Customer Care at RingByName

Stephanie Brandao has a diverse work experience. Stephanie started their career at Double Trading, Inc as a Sales and Marketing Assistant, where they created sales email templates, rebuilt the company's website, and collaborated with the sales team. Stephanie then worked at AT&T as a Sales Representative, where they maintained knowledge of company products, assisted customers with their monthly bills, and resolved complaints. Currently, Stephanie is working at RingByName, initially as a Business Development and Onboarding Activation professional, where they focused on increasing sales results and providing exceptional customer service. Stephanie later transitioned to the role of Onboarding and Retention Manager, leading a team to provide personalized services, resolving complaints and troubleshooting, and identifying training needs. Since April 2019, Stephanie has been the Director of Customer Care at RingByName, overseeing customer service operations and ensuring optimal performance.

Stephanie Brandao received their Bachelor's degree in Business Administration and Management from Florida International University from 2019 to 2021. Prior to that, they completed their Associate of Arts (AA) degree in International Business at Broward College from 2014 to 2018. In addition, they hold certifications in Polycom Voice Endpoint Sales and Technical from 2017.

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