Edward Ryan "Ricci" Palines has extensive experience in sales and operational roles, currently serving as a Sr. Deals Desk Specialist for RingCentral since December 2014. In this role, Ricci supports Global Strategic Partners with post-activation sales and order management, collaborating with various post-sale segments. Prior positions at RingCentral include Sales Advocate and Channel Account Manager, focusing on channel partner engagement and sales facilitation. Earlier experience includes operational support roles at ePerformax Contact Centers & BPO, along with customer service and sales positions at Teleperformance and Ambergris Solutions. Ricci's education encompasses studies in Entrepreneurial Management at Trinity University of Asia and Legal Management at Ateneo de Manila University.
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