Nicky Guan is a seasoned product designer with extensive experience in creating engaging user experiences across various industries, including e-commerce and entertainment. Currently serving as Staff Product Designer for RingCentral's SaaS Enterprise Solution, Nicky has led design initiatives that enhance user engagement and drive sales. Prior roles include Product Design Lead at Western Union, where significant increases in conversion rates were achieved, and positions at GREE, Pocket Gems, and Kiwi, focusing on the development of mobile gaming applications. Nicky’s educational background includes an MBA candidate status at the University of Illinois Urbana-Champaign, a Master's in Digital Media from The University of British Columbia, and a Bachelor of Arts from McMaster University, blending expertise in interaction design, digital media, and economics.
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