Parker Allen

Parker Allen is a seasoned technology professional with extensive experience in technical and professional services. Currently serving as a Professional Services Engineer at RingCentral since April 2022, Parker previously held roles as a Support Engineer T3 at Adobe and a Technical Support Engineer T3 at NICE inContact. Key expertise includes managing backend data with Microsoft SQL, troubleshooting VoIP and network services, and utilizing various CRM systems. Earlier experience as a Network and VoIP Systems Engineer at QWK.Net involved developing dynamic web pages with PHP and MySQL, complemented by foundational roles in customer service and woodworking. Parker holds a Bachelor of Science in Computer Information Technology from Brigham Young University - Idaho.