Tim Arnott is a seasoned technical support professional with extensive experience in engineering and customer service roles across multiple companies. Currently serving as a Global Tier 3 Technical Support Engineer at RingCentral, Tim provides advanced technical support for Contact Center customers, addressing complex issues and handling escalations. Previously, Tim worked in various capacities at Connect First, Inc., Verizon Wireless, and ADT Security Services, developing technical solutions, managing customer interactions, and supporting operations. Tim's early career includes roles as a Quality Assurance Technician at MEMC Electronic Materials and a Retirement Plans Specialist at OppenheimerFunds, as well as serving in the United States Navy as an Electronics Technician. Tim's diverse background encompasses strong problem-solving abilities and a commitment to maintaining high customer satisfaction.
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