Victor Golovin

Victor G. currently serves as the Monitoring Operations Manager at RingCentral since September 2016, where responsibilities include crafting strategies for monitoring systems and managing the budget and talent acquisition for the SRE monitoring team. Prior to this role, Victor G. was the Production Support and NOC Manager at Sperasoft, overseeing a 24x7 customer service support and Network Operations Center, ensuring reliability and accessibility of technical infrastructure, while also enhancing support capabilities and service levels. Additional experience includes roles as Team Lead/Support Consultant and MSSQL/BI Consultant at Heineken International, with responsibilities in production support, database administration, and performance tuning. Victor G. began a career in technical support at Tengizchevroil, specializing in Oracle and MSSQL RDBMS administrations. Victor G. holds an Engineer's degree in Information Technology from Astrakhan State Technical University and completed education at the School of Physics and Mathematics.