Following Rinnai's international origins dating back more than 100 years, Rinnai Australia was established 50 years ago and since then has been providing Australians with the best solutions to their gas appliance needs. Rinnai Australia has the world's most advanced heating systems and, as always, our pursuit is to provide the most energy efficient, advanced products to the market.

Our Vision

We will be market leaders in the provision of innovative products and services within synergistic business arenas, to meet a growing global demand for value based products, environmental sustainability and renewable energy efficiency.

Our Mission

We will strive towards our Vision and achievement of strategic goals through a focus on our customers needs, strategic business diversification, product development and differentiation. We will do this with integrity, care for our employees and community, environmental responsibility and by aligning our business processes to deliver what we promise, brand leadership, customer first and profitable growth.

Our Values

    Customer First
    Exceeding Expectations
    Excellence and Innovation
    Trust and Encouragement
    Involvement and Inclusiveness
    Integrity

Appliances

Energy

Enterprise Software

Renewable Energy

Rinnai Australia

Rinnai Australia's headquarters in Keysborough, Australia

Lucas van Raay

Dan Tosh

Dilend Chawda

Andrew Boland

Dale Watkins

The Sales and Marketing team at Rinnai Australia is dedicated to driving market leadership through innovative product and service offerings in the advanced heating systems industry. Key responsibilities include identifying and cultivating customer relationships, managing key accounts, and executing strategic marketing initiatives to enhance brand visibility. This team collaborates to develop and differentiate products that meet market demand for energy efficiency and environmental sustainability, ensuring profitable growth and customer satisfaction.

Sales and Marketing

The Operations and Management Team at Rinnai Australia ensures the seamless execution of business processes, encompassing logistics, field operations, production, and service delivery. This team focuses on maintaining operational excellence, driving process improvements, and enhancing customer experience, aligning with the company's commitment to innovation, energy efficiency, and environmental sustainability. They work collaboratively to meet strategic goals and ensure that Rinnai's product offerings are delivered efficiently and effectively to the market.

Operations and Management Team

The Financial Operations team at Rinnai Australia is responsible for managing and optimizing the company's financial resources to ensure profitability and support strategic aims. This involves activities such as manufacturing cost accounting, inventory analysis, risk management, data entry and invoicing for contractor support, and financial planning and analysis to drive informed decision-making and sustainable growth. The team’s work aligns with Rinnai’s values of integrity, innovation, and customer-first approach.

Financial Operations

The ICT & Security team at Rinnai Australia is responsible for managing and securing the company’s information and technology infrastructure. This involves overseeing ICT operations, implementing cybersecurity measures, and ensuring compliance with industry standards to protect sensitive company and customer data. They support the company's mission by enabling technological efficiency and innovation to deliver energy-efficient and advanced products to the market.

Rinnai Australia

Org chart

Teams

Sales and Marketing

Operations and Management Team

Financial Operations

ICT & Security

Offices

Rinnai Australia

Org chart

Teams

Sales and Marketing

Operations and Management Team

Financial Operations

ICT & Security

Offices

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