Miguel Santana

Miguel Santana is a seasoned professional in customer experience and administration, currently serving as a CX Reporting & VoC Analyst Ssr and CX QA Analyst Ssr at Ripio since January 2021. Prior experience includes a role as a Customer Support Analyst at Nubi, where responsibilities involved managing Zendesk Support and customer service models related to PayPal. Miguel also held the position of Administrative Manager at Estudio Juridico Pontoriero, specializing in personal injury cases from traffic accidents, and worked as an Administrator at Transaction Line SRL Argentina, focusing on procurement and sales management. Miguel holds degrees in Law and Human Services from Universidad de Morón, achieved between 2010 and 2018.