Pedro Cruz

Pedro Cruz is an accomplished professional with a strong background in client implementation, onboarding, and training across various industries. Currently serving as Manager of Enterprise Implementation at Rippling since April 2024, Pedro has previously held significant roles such as Senior Sales Engineer at Stack Overflow, Director of Customer Onboarding at Qualia, and Senior Director of Onboarding and Implementation at Medallia. With proven expertise in leading teams, enhancing operational processes, and driving customer satisfaction, Pedro has consistently contributed to high conversion rates and client success metrics throughout a diverse career that spans over a decade in the tech and HR sectors. Pedro holds an MBA from the University of Connecticut and a Bachelor’s degree in Accounting and Marketing from Iona University.