Eddie Cris Duran is an experienced professional in customer service and technical support, currently serving as a Customer Service Representative at Rise.ai since July 2021. Prior to this role, Eddie worked as a Support Engineer at Yotpo from January 2019 to June 2020, and held the position of Complaints Supervisor at KKH Philippines Incorporated from July 2017 to September 2018. Eddie also contributed to Kudo Support Inc. as a T2 Technical Support/Remote Specialist from April 2014 to January 2018. Eddie Cris Duran holds a Bachelor of Science in Information Technology from Cebu Eastern College, completed in 2016.