Gana Prabhu H G

Salesforce Success Engineer - Customer Success at Riskonnect

Gana Prabhu H G has a diverse work experience in the field of Salesforce and software testing. They started their career at Tata Consultancy Services as an Assistant System Engineer from September 2016 to August 2017. They then worked as a System Engineer from September 2017 to January 2020. In these roles, they gained experience in Salesforce sales cloud, CRM, CPQ, SAP ECC, and CRM for billing and invoice testing.

From February 2020 to September 2021, Gana Prabhu H G worked as a Salesforce QA Analyst at Tata Consultancy Services. They served as a QA testing module lead and managed a small team to deliver test outcomes. During this time, they also worked with customers like Refinitiv/LSEG and Thomson Reuters.

In October 2021, Gana Prabhu H G joined IBM as a Senior Salesforce QA Analyst. They worked on a project for GreatAmerica Financial Services, USA. Their responsibilities included playing a senior role in an Agile Scrum team, planning, managing, and executing testing for Salesforce implementations. They also designed, developed, and documented test scenarios/cases and tracked defects in JIRA.

Currently, Gana Prabhu H G is working at Riskonnect, Inc. as a Salesforce Success Engineer in the Customer Success department, starting from January 2023. Further details about this role are not provided.

Gana Prabhu H G completed their Bachelor's of Computer Applications (BCA) degree in Computer Science from Alva's College from 2013 to 2016. They also attended Manglore University during the same time period, but it is unclear if they obtained a degree or pursued any specific field of study there.

In terms of certifications, Gana Prabhu H G obtained the following:

1. Salesforce Certified Platform App Builder Certification from Salesforce in September 2022.

2. Salesforce Certified Administrator (SCA) from Salesforce in June 2022.

3. Copado Salesforce Devops Certification from Copado in March 2022.

4. Software Testing and Assurance Foundations from Tata Consultancy Services in October 2017.

Links

Timeline

  • Salesforce Success Engineer - Customer Success

    January, 2023 - present

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