JK

Jeff Kulas

Vice President Customer Experience at Ritter Communications

Jeff Kulas has a diverse work experience spanning various roles and industries. Jeff began their career in 2000 at Discover Financial Services, where they served as a Project Manager, responsible for evaluating policies and procedures and recommending best practices. In 2005, they became the owner of The Interface Financial Group, where they managed all aspects of the enterprise, including marketing, client servicing, and relationship management.

In 2006, Jeff joined Pace as an Operations Manager, leading a team of supervisors and agents in providing call center technical support. Jeff implemented new processes and reporting tools and ensured the achievement of KPI performance targets.

In 2013, they joined Concentrix as a Senior Manager, Sales Operations, overseeing sales operations for the company.

Since 2015, Jeff has been associated with Ritter Communications, initially serving as the Director of Customer Care and later being promoted to the Vice President of Customer Experience, a role they currently hold. The exact start and end dates for their roles at Ritter Communications are not provided.

Jeff Kulas attended Mesa Community College from 1985 to 1987, where they pursued a field of study in General Studies. Following this, they enrolled at Western International University from 1999 to 2006 and focused on Business Management. However, no degree was specified for either educational institution.

Links

Previous companies

Concentrix logo
Discover Financial logo
The Interface Financial Group logo

Timeline

  • Vice President Customer Experience

    March, 2015 - present