Sharon Whitfield

Sharon Whitfield is an experienced Customer Success Manager at Axians UK since May 2023, with a diverse background in service management and improvement across various industries. Prior roles include Service Transition at Brakes UK, Service Manager at Colt Data Centre Services, and Head of Supplier Service Delivery at Smart DCC, where strategic partnerships and service standardization were prioritized. Sharon's expertise also encompasses roles as Service Improvement Lead at Burberry, Technical Delivery Lead at BT, and Service Delivery Manager at IBM and Verizon. Earlier experience includes managing key relationships at Mobile Broadband Network Ltd and developing service transition plans at Sky Betting & Gaming. Sharon holds an HNC in Business Administration and Management and has a foundational education comprising CSEs and O'Levels from Ashton on Mersey schools.