Lucas Qualls

Lucas Qualls has extensive experience in network operations and customer service. Currently serving as a Network Analyst II at Ritter Communications since September 2013, Lucas specializes in provisioning complex business customers within the Enterprise Technical Assistance Center. Previous roles at Ritter include Network Analyst I, Activations Technician 1, and Helpdesk Technician, where responsibilities ranged from monitoring network components to providing technical support. Prior to Ritter, Lucas was a Work@Home Customer Care Representative for DirecTV at Asurion and held positions as a Route Sales Representative for Schwan's Home Service and an Electronics Sales Associate at Walmart. Educational qualifications include a Master of Science in Cybersecurity from Grand Canyon University and a Bachelor of Science in Computer Information Technology from Arkansas State University.