Arantza Martínez Fuentes

Customer Success Manager, Quality Assurance at Rivalry

Arantza Martínez Fuentes has extensive experience in customer support and community management within the esports and gaming sectors. Currently serving as the Customer Support Quality Assurance Lead at Rivalry.com since June 2019, Arantza also held the position of Customer Support Shift Leader at the same company. Previous roles include Brand Marketing Manager at FulleSports and various community management positions at LVP - Liga de Videojuegos Profesional, where responsibilities included streaming moderation for multiple esports titles. Arantza has contributed to marketing strategies at Serpentine Interactive and gained customer service experience at Afterlife eSports Bar. With a background as an esports psychologist for X6tence Esports Team and eMonkeyz Club, alongside educational credentials from Universidad de La Laguna in Psychology, Arantza has a strong foundation in both psychology and the gaming industry.

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