Santiago Sturmo

Compliance Manager - Payments, Risk & Fraud at Rivalry

Santiago Sturmo has a diverse work experience across multiple industries. Santiago started their career as an Audio Visual Coordinator at CCI - Centro de Convenciones los Incas in 2015, where they worked on coordinating audiovisual equipment for events. In 2018, they transitioned to working as a Medical Interpreter at Interpretia, providing language interpretation services in a medical setting.

In 2019, Santiago joined Club Cienciano as an Esports Manager, responsible for leading and managing the club's League of Legends division in a professional esports league. Santiago continued in this role until 2021, when the club acquired Anzu Esports.

Since 2020, Santiago has been working at Rivalry.com. Santiago started as a Compliance Analyst and was later promoted to the position of Customer Support Quality Assurance Manager. In this role, they designed and led the QA program for various customer-facing operations, managed and coached customer support teams, and implemented contact center workflows. As of 2023, they hold the position of Compliance Manager - Payment Operations, where they oversee compliance in payment operations.

Overall, Santiago has demonstrated a strong commitment to quality assurance, compliance, and management roles throughout their career.

Santiago Sturmo has studied at Toulouse Lautrec in the field of Marketing Estrategico e Innovacion. However, no specific start or end year for this education experience is provided.

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