Sergio Hernandez

Sergio Hernandez is a professional with extensive experience in the financial services industry. Currently serving as a Deposit Operations Specialist at River City Federal Credit Union since April 2023, Sergio previously worked as a Dispute Analyst at USAA and as a Financial Service Representative at World Finance. Additional experience includes a role as an Insurance Sales Representative at Globe Life and significant tenure at PenFed Credit Union, where Sergio held positions as Branch Manager II and Financial Center Manager, overseeing both retail branch and call center operations. In these roles, responsibilities included managing staff productivity, monitoring performance trends, addressing member complaints, and streamlining workflows. Sergio holds a degree in Accounting from Career Point College.