Jorge Ryan J.

Jorge Ryan J. is an experienced professional with a diverse background in customer support and operations management. Currently serving as a Customer Support Operations Specialist at Riverside.fm since January 2023, Jorge has previously held positions such as Workforce Manager at Guesty, where responsibilities included overseeing productivity, forecasting coverage, and managing teams. Other roles include Customer Solutions Team Leader, Retirement Service Representative II at Wells Fargo, and Senior Analyst at ADP. Jorge's career also features experience as a Trainer at Teleperformance and a Risk Management Analyst II at JPMorgan Chase & Co., demonstrating a blend of leadership, customer service, and analytical skills. Jorge holds a Bachelor of Arts in Education from the University of Asia and the Pacific.