Alexis Bowman

Customer Service Representative at Riverside Insights

Alexis Bowman has a diverse work experience spanning various roles and industries. Alexis began their career as a Customer Service Representative at Tmobile, where they assisted customers with billing, product, and service inquiries. After that, they worked as a Front Desk Clerk at Holiday Inn Express, handling guest requests and performing bookkeeping activities. Alexis then joined Enterprise Rent-A-Car as a Work From Home Senior Sales Representative, where they handled customer service inquiries, utilized sales techniques, and maintained target levels of productivity. Alexis later transitioned to American Express as a Virtual Platinum Customer Care Specialist, providing customer support to high-value customers. Alexis then joined Omada Health as a Remote Participant Support Associate, supporting participants in their remote health programs. Alexis also worked at Apria as a Patient Qualification Specialist, handling new patient set-up functions and reviewing documentation for insurance requirements. Most recently, they joined Wheel as a Support Associate and later became a Customer Support Training Manager. Throughout their career, Alexis has demonstrated strong customer service skills, problem-solving abilities, and the ability to adapt to different roles and industries.

Alexis Bowman has a diverse education history. In 2016, they attended Augusta Technical College, where they pursued an Associate's degree in Health/Health Care Administration/Management. Alexis completed their studies in 2018. In 2022, Alexis obtained a Certificate in Project Management from Coursera, specifically focused on Healthcare Projects. Additionally, they hold several certifications, including "Foundations of Project Management" from Coursera, "Project Management: The Basics for Success" from Coursera, and "Customer Service: Knowledge Management" from LinkedIn. Alexis also has a pending Bachelor of Applied Science - BASc degree in Health Information/Medical Records Administration/Administrator from Capella University, although the specific start and end years are not provided in the information given.

Links

Previous companies

American Express logo
Omada Health logo

Timeline

  • Customer Service Representative

    November, 2022 - present

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