RiverStar
Randy Meacham is currently the CTO at RiverStar, where Randy has been working since February 2002. Prior to that, Randy was the President at InfoAge Consulting from March 1992 to February 2002, and President at Team InfoAge, Inc. from 1992 to 2002. Before these roles, Randy worked as a Technical Architect at Ameritech from February 1987 to February 1992, and as a Senior Consultant at KPMG Peat Marwick from May 1984 to February 1987. Randy Meacham obtained their education from Bradley University from 1980 to 1984.
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RiverStar
Every customer interaction is a process with a specific objective. It has a beginning, a middle, and an end, and it generates a specific result. Our purpose at RiverStar is to enable you manage each point in the customer interaction process whether that process is initiated by the customer or the business itself (i.e., Inbound or Outbound Customer Contacts). Our customized business process based applications allow you to realize huge performance benefits (higher first call resolution, improved customer satisfaction, and improved customer operations) by simply creating process-driven customer interactions.