Jill Connolly

Jill Connolly, MLIS, currently serves as a Resident Relations and IT Support Associate at RiverWoods, where responsibilities include managing over 100 IT tickets per month and providing technical support to residents. Previous experience includes serving as an Office Services Assistant at Baker Tilly US, where coordination of email distribution groups and internal communications occurred, along with support for both remote and in-office workers. Jill's library experience spans multiple roles at Melrose Public Library, including Reference Librarian and Technology Administrator, where significant contributions were made to technology access and programming for teens, as well as administrative responsibilities in previous positions at Tewksbury Public Library and Middlesex Community College. Educational background includes a Master's degree in Library Science from the University of Rhode Island and a Bachelor's degree in History from Elmira College.