Welty (Sam) Samuel has built a robust career in customer service and operations, currently serving as an Account Executive at Riviera Finance since April 2018. Previously, Samuel held positions such as Operations Supervisor at Casino Woodbine, where responsibilities included supervising Customer Relations staff and planning site promotions. As a Guest Services Manager at Radisson, Samuel was dedicated to enhancing guest experiences, resolving complaints, and coaching team members. Early career experience included working as an Auditor at Park Inn by Radisson, managing guest arrivals and room assignments. Samuel holds an Associate's degree in Financial Planning and Services from Seneca Polytechnic.
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