Jeff Da Costa is a seasoned professional with extensive experience in software delivery and operations management. Notable roles include Software Technical Lead at Royal London, Senior Software Delivery Manager at TalkTalk, and various leadership positions at BT, such as Head of Mobile Deployment and Head of Service Delivery for the UK. Jeff's educational background includes a Bachelor of Arts (Hons) in Business Studies from The University of Manchester and a Bachelor's Degree in Business Studies from Manchester University.