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Stuart Nimmo

Quality Assurance Team Manager at Royal London Group

Stuart Nimmo is an experienced quality assurance and customer support professional, currently serving as the Quality Assurance Team Manager at Royal London since August 2017. Prior roles include Customer Support Manager at BMO Global Asset Management, where Stuart managed technical product support and complaint handling, and an interim Team Manager role at Firstsource overseeing 40 staff. Stuart also held the position of Client Services Manager at Towry Limited, managing teams in Edinburgh and Aberdeen, and was responsible for complaint handling and reporting at Lloyds Banking Group/Scottish Widows. Earlier in the career, Stuart managed the Customer Relations Department at Standard Life Bank and led various teams within the contact center throughout the late 1990s and 2000s. Stuart holds a higher education degree from Midlothian.

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