Zaber Kiyani is an experienced Information Technology professional with over 19 years of expertise in IT service delivery, technical support, and account management. Currently serving as the Information Technology Service Delivery Manager at RM plc since January 2015, Zaber oversees the IT service delivery team, ensuring high-quality service and timely resolutions for clients, including approximately 25 school managed service customers. Previous roles include Service Account Manager, Technical Account Manager, and Senior Customer Technical Support Engineer at RM Education, as well as Desktop Support & Installation Consultant at Raycon and Senior Technical Support Engineer at Yellowspring Plc. Zaber's technical proficiency encompasses server maintenance, Active Directory management, and network support, complemented by a Bachelor of Science degree in Computer Science from the University of Westminster.
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