Mari Jones has extensive work experience in the telecommunications industry. Mari currently serves as the Chief Operating Officer at RNIB since September 2023. Prior to this, they worked as the Retail & Emerging Channels Director at BT Group from August 2021 to September 2023. From 2019 to 2021, they held the position of Head of EE Retail Commercial Operations at BT. Before joining BT, Mari held various roles at EE, including Head of UK Retail Communications from 2017 to 2019, Head of UK Communications & Engagement from 2015 to 2017, UK Senior Account Manager from 2013 to 2015, and UK Senior Channel Marketing Manager from 2010 to 2013. Mari started their career at Orange, where they worked as a Senior Channel Marketing Manager from March 2008 to December 2010.
Mari Jones earned a Bachelor's degree (BSc) in Business, Management, Marketing, and Related Support Services from Newcastle University between 2003 and 2006. After that, they obtained a Professional Diploma in Marketing from CIM | The Chartered Institute of Marketing in 2014. Mari is currently exploring an MBA and plans to start in 2023, focusing on Business, Management, Marketing, and Related Support Services. Mari has also completed the Leading Through Change Talent Programme from Harvard Business Publishing Corporate Learning in 2021.
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We’re the Royal National Institute of Blind People (RNIB), one of the UK’s leading sight loss charities and the largest community of blind and partially sighted people. We recognise everyone’s unique experience of sight loss and offer help and support for blind and partially sighted people – this can be anything from practical and emotional support, campaigning for more accessible transport, reading services and the products we offer in our online shop. We’re a catalyst for change – inspiring people with sight loss to transform their own personal experience, their community and, ultimately, society as a whole. Our focus is on giving them the help, support and tools they need to realise their aspirations. Everyday 250 people begin to lose their sight; RNIB has a crucial role to play in creating a world where there are no barriers to people with sight loss. We want society, communities and individuals to see differently about sight loss. This page is monitored Monday-Friday 9am-5pm. Our Helpline provides advice and support weekdays 8am–8pm and Saturdays 9am-1pm. You can call them on 03031 239999. If you are going through a difficult time and need to speak to someone urgently, Samaritans are available 24 hours a day. You call them for free on 116 123. In an emergency please call 999.
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