Brittany Smith is an accomplished Program Operations Manager at Road Scholar since December 2022, bringing extensive experience from previous roles including Team Lead at WorldStrides, where responsibilities included managing complex on-program issues and fostering continuous team improvement. Brittany's career also encompasses client services management at Michelle's Kitchen & Catering, and early experience as an Au Pair, enhancing children's educational development. Additional roles in customer service and hospitality, from tea serving at O.Henry Hotel to merchandising at Walt Disney World, reflect a strong commitment to exceptional guest experiences. Brittany holds a Bachelor of Arts in Hospitality and Tourism Management from the University of North Carolina at Greensboro and continues to advance studies at the University of Wales, Trinity Saint David.
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