RoadVantage
Alaina Herald has a diverse professional background with experience in compliance support, business processing, contract processing, order fulfillment, administrative assistance, and IT support. With a background in shipping and clerical work as well, Alaina has proven skills in providing excellent frontline technical support, scheduling jobs, and handling shipping logistics. Highly experienced and detail-oriented, Alaina has a solid educational foundation with a high school diploma from Hendrickson High School.
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RoadVantage
RoadVantage is the #1-rated F&I provider in the industry today. Founded by former IAS CEO and 30-year veteran Garret Lacour – who co-founded IAS in 1984 and grew the company to a full-suite ancillary products provider – RoadVantage is led by a team of seasoned industry experts focused on one goal: Providing the best customer-driven experience in F&I. RoadVantage is the #1-rated F&I product provider, because we are passionate about providing superior protection and exceptional customer service: we understand what dealers need to drive profit, loyalty, and lifelong customers. It’s this vision that leads to continual innovation and a unique approach to claims adjudication – enabling us to set new industry standards in the process. RoadVantage (http://www.roadvantage.com) offers a full portfolio of aftermarket ancillary products through certified agents and is headquartered in Austin, TX with regional offices across the U.S. In addition to offering assured compliance for all programs, all RoadVantage products are fully insured by an A.M. Best “A” rated insurance company. RoadVantage is a Licensed Service Contract Provider, Vehicle Protection Product Warrantor, Motor Club, and Member of MVPPA and GAPA.