Hawbesh T.

Hawbesh T. has a diverse work experience history. Hawbesh started their career at Nuanco as a Werkplekbeheerder, where they provided user support, resolved issues, and set up workstations for new users. Hawbesh also gained skills in software installation, graphic design, and web development during their time there.

Hawbesh then moved on to Centric, where they worked as a Functioneel Beheerder. In this role, they coordinated and managed TOPdesk, implemented change and problem management processes, and provided support to the service desk. Hawbesh also supervised interns and generated management reports.

After that, Hawbesh joined Rijkswaterstaat as an IT Procesadvideur, where they configured and improved configuration management processes within TOPdesk. Hawbesh also contributed to change management and produced various reports.

Following their stint at Rijkswaterstaat, Hawbesh became a Verkoopadviseur at BCC Elektro-speciaalzaken BV. Here, they advised customers on products and made sales transactions.

Later, Hawbesh transitioned to Rijndam Revalidatie as a Functioneel Applicatiebeheerder. Hawbesh'sresponsibilities included improving work processes, developing SLAs, and implementing TOPdesk.

In 2019, Hawbesh worked as an IT Service Management Consultant at Joost-IT, where they provided IT service management expertise to clients.

The same year, they also worked at Rijkswaterstaat as an IT Consultant (Applicatiebeheer), where they carried out application management on the TOPdesk Service Management application and assisted in optimizing the change process for non-standard changes.

Hawbesh's most recent roles include positions at LINKIT as an IT Consultant and Robeco as an IT Service Coordinator and Applicatiebeheerder. At LINKIT, they offered consultancy services in the field of IT. At Robeco, they were responsible for ensuring the stability, security, and reliability of the company's data processing and IT environment. Hawbesh'stasks included scheduling changes, managing information and tickets, and resolving issues on both internally developed and purchased applications.

In summary, Hawbesh T. has a strong background in IT service and application management, with experience in consultancy, user support, and project coordination. Hawbesh has worked in various industries and demonstrated expertise in tool management, process improvement, and customer service.

Hawbesh T. pursued their education in a chronological order. In 2011, they attended ROC Leiden and completed a degree in MBO niveau 4 ICT Beheer, specializing in ICT-beheer / ICT-beheerder. Hawbesh then furthered their education at Rotterdam University of Applied Sciences from 2014 to 2018, where they obtained a degree in IT service management with a focus on communicatie informatie technologie. In addition to their degrees, Hawbesh T. obtained a TOpdesk certificaat from TOPdesk in April 2014.