Sylvia Olguin-Galindo

Sylvia Olguin-Galindo has extensive experience in IT operations and change management, currently serving as Manager of IT Ops at Robert Half since November 2005, following roles as Supervisor of IT Change, Problem & Reporting Services and IT Change/Problem Analyst III. Previous positions include Change Management Analyst at PeopleSoft/Oracle, where Sylvia facilitated Change Advisory Board meetings and analyzed Requests for Change, and ISO Manager at Access Distribution/GE Access, where Sylvia implemented a Quality Management System leading to ISO 9001:2000 Certification. Additional experience includes serving as Quality Manager at Merisel, achieving ISO 9002 certification in three facilities, and as Sr Service Specialist at Colonial Life & Accident, overseeing third-party administration for Flexible Spending Accounts. Sylvia holds a BA in Business Economics from UC Santa Barbara (1985-1991).