Erin Ward

Erin Ward is an experienced professional with a strong background in corporate actions and customer experience, currently serving as a Corporate Actions Senior Specialist at Robinhood since June 2018. Previous roles at Robinhood include Customer Experience Representative, Customer Experience Lead, and Customer Experience Associate. Prior to Robinhood, Erin worked as an Operations Specialist at Financial Management Concepts, Inc., where responsibilities included managing office operations, CRM conversion, and project management for marketing strategies. Erin's career began as an Emergency Communications Operator II at Lake Mary Police Department, handling 911 and non-emergency calls, and also includes experience as a Social Services Intern at Northland Church, focusing on advocacy and community resource collaboration. Erin holds a Bachelor’s Degree in Social Work from the University of Central Florida and an Associate in Arts from Seminole State College of Florida.