Carlinda Baliza-Contento

CARLINDA Baliza-Contento is an experienced operations manager in the hospitality industry, currently serving at Robinsons Hotels and Resorts since December 2021. Prior to this role, CARLINDA held the position of Tenant Engagement-Front Office Head at Philippines Urban Living Solutions from September 2020 to December 2021, overseeing Tenant Engagement Officers for multiple dormitories. CARLINDA's extensive experience at Robinsons Hotels and Resorts from May 2010 to August 2020 includes roles such as Senior Hotel Manager, Hotel Manager, and Branch Head, where responsibilities encompassed overall hotel operations, departmental oversight, customer service management, and staff recruitment. Early career experience includes a role as a Call Center Agent at Teleperformance. CARLINDA holds a Bachelor of Science in Hotel and Restaurant Management from the University of Santo Tomas, obtained between 1998 and 2002.