Jonathan Davies 🥔

Jonathan Davies started their work experience in 2009 as a Technical Sales Advisor at Maplin. Jonathan then worked as a Customer Service Assistant at Marks and Spencer from 2011 to 2013. From 2012 to 2015, they were self-employed as a Freelance Web Developer. In 2014, they worked as a Bartender at Ravensworth Golf Club.

In 2015, Davies joined Waterstons and held several roles including Technology Consultant, where they managed and administered client infrastructure, and Technical Escalation, where they provided support and troubleshooting. In 2021, they became a Unified Communication Engineer at Waterstons, responsible for rolling out telephone system projects and migrating older systems to Microsoft Teams.

In 2022, Davies joined Roc Technologies as a UC Solutions Architect. The specific responsibilities and duration of this role are not provided in the information.

Jonathan Davies obtained a Bachelor of Science (BS) in Computer Network Technology from Northumbria University, where they attended from 2011 to 2015. Prior to that, they attended St Thomas More Blaydon from 2004 to 2011, completing A levels in IT with Distinction and earning 13 GCSE grades A*-C. In terms of certifications, Jonathan obtained the following:

- MS-100: Microsoft 365 Identity and Services from Microsoft in June 2022

- MS-101: Microsoft 365 Mobility and Security from Microsoft in June 2022

- MS-720: Microsoft Teams Voice Engineer from Microsoft in June 2022

- Microsoft 365 Certified: Enterprise Administrator Expert from Microsoft in June 2022

- Microsoft 365 Certified: Messaging Administrator Associate from Microsoft in June 2022

- Microsoft 365 Certified: Teams Voice Engineer Expert from Microsoft in May 2022

- Microsoft 365 Certified: Teams Administrator Associate from Microsoft in December 2021

- Anywhere 365 Certified Partner of Universal Contact Center from ANYWHERE365® in September 2019

- KEMP Certified Engineer from KEMP Technologies in July 2017

- 70-410 - Installing and Configuring Windows Server 2012 from Microsoft in September 2015

- ITIL v3 Foundation from AXELOS Global Best Practice in August 2015

- 70-687 - Configuring Windows 8.1 from Microsoft in July 2015

- CCNA from Cisco in July 2015.